|With social distancing leading to new ways of shopping, businesses need to be aware of the ongoing need to make sure our high streets are as accessible as possible. Not all disabilities are visible and there may be a good reason why someone appears not to be following social distancing measures.
If someone looks like they might need support, don’t be afraid to offer to help (if they are fine, they will say) and talk to the person, rather than their carer.
Some general points you might find helpful:
You can find more information on the government’s website.
AccessAble gives detailed access information about 600 local businesses in the area including shops, pubs, restaurants, theatres and other public venues. This information can make a huge difference for people with hearing, vision or mobility related access concerns. The guide may also be useful for older people and those with pushchairs.
Each business on the website will have received free disability awareness materials showing how they could offer a better service to disabled customers.
AccessAble works in partnership with the Tandridge Access Group when reviewing information about the accessibility of local premises.