Poor weather affects elderly, frail and vulnerable people in a number of ways. They may be unable to leave the house or their normal carers might not be able to visit, so one of the best things you can do is check on them, while following social distancing guidelines.
You should definitely make a quick call if curtains are drawn for too long, lights are left on or deliveries stack up on doorsteps. These are tell-tale signs something is not right.
If you are concerned about elderly or vulnerable family members, friends or neighbours, or if someone you know is struggling to cope in winter and needs more help than you can offer, call the Surrey County Council Adult Social Care Information and Advice line on 0300 200 1005.
You can also contact the Age UK helpline on 0800 678 1602 (8am to 7pm every day).
If you’re concerned the person may be suffering from hypothermia, contact NHS 111.